Contact Us
We're here to help! Get in touch with our team for support, questions, or feedback.
What We Can Help With
✓
Account Support
Login issues, password resets, account settings
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Billing Questions
Subscriptions, payments, invoices, refunds
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Technical Issues
Bugs, errors, feature troubleshooting
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Feature Requests
Suggestions for new features and improvements
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Family Management
Adding members, permissions, family settings
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General Inquiries
Questions about Famorama and our services
⏱️ Response Time
We typically respond to all inquiries within 24 hours during business days. For urgent issues affecting your account access, we prioritize those requests and aim to respond as quickly as possible.
Tips for Faster Support
- 1.Include your account email address in your message
- 2.Describe the issue in detail with specific steps to reproduce
- 3.Include screenshots if you're experiencing a visual issue
- 4.Mention your browser and device (e.g., Chrome on Windows, Safari on iPhone)
- 5.For billing questions, include the last 4 digits of your payment method