Privacy Policy
Last updated: October 26, 2025
1. Introduction
Welcome to Famorama. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our family management platform, and tell you about your privacy rights and how the law protects you.
2. Information We Collect
We collect and process the following types of information:
- Account Information: Name, email address, and password when you create an account
- Family Information: Family member names, relationships, and profiles you create
- Calendar Data: Events, appointments, and schedules you add to your family calendar
- Meal Planning Data: Meal plans, recipes, dietary preferences, and shopping lists
- Usage Data: Information about how you use our platform, including features accessed and interactions
- Payment Information: Billing details and payment card information are processed securely through Stripe, our payment provider. We do not store your full credit card information on our servers. Stripe handles all payment processing in compliance with PCI-DSS standards, and we only retain the last four digits of your card and billing information necessary for subscription management
3. How We Use Your Information
We use your information to:
- Provide and maintain our family management services
- Enable collaboration and sharing within your family group
- Process your subscription payments
- Send you important updates about your account and our services
- Improve and personalize your experience on our platform
- Provide customer support and respond to your inquiries
- Analyze usage patterns to enhance our features and services
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Family Members: Information you choose to share within your family group is accessible to other family members
- Service Providers: Third-party companies that help us operate our platform (e.g., hosting, payment processing, email delivery)
- Legal Requirements: When required by law or to protect our rights and safety
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Strict access controls and authentication requirements
- Secure payment processing through industry-standard providers
6. Your Privacy Rights
You have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Delete your account and associated data
- Export your data in a portable format
- Opt-out of marketing communications
- Object to processing of your personal data
7. Data Retention
We retain your personal data only for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. When you delete your account, we will delete or anonymize your personal data, except where we are required to retain it for legal or regulatory purposes.
8. Children's Privacy
Our service is intended for use by families, and parents or guardians are responsible for managing their family's account and adding family members. We collect different levels of information based on age groups:
- Children ages 0-10: We collect only their name and calendar appointments added by parents/guardians. Children in this age group do not have access to the application and cannot create accounts
- Children ages 11-15: We collect their name, calendar appointments, and account credentials that allow them to log into the application. Parents/guardians create and manage these accounts on behalf of their children
- Ages 16+: Users in this age group have full access to create and manage their own accounts and family information
All information for children under 16 is collected with parental consent through the family account managed by a parent or guardian. We do not knowingly collect personal information directly from children without appropriate parental involvement.
9. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, maintain your session, and analyze usage patterns. You can control cookie settings through your browser preferences.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Email: support@famorama.com
Address: Famorama Privacy Team